Leasing
A Tour Lab update is ready. Your saved tour will be kept.
Leasing workspace
Start a tour
Enter the prospect and preferences once. Matching available homes and vacant homes appear below on this same page, then jump straight to the follow-up when you are ready.
Current tourSaved on this device
Property snapshot 0available 0vacant 0potential 0selected Details ⌄
Available0Current marketable homes
Vacant0Physical vacancies
Potential0Future possible openings
Tour0Homes selected to show
Scheduled toursChecking the calendar…View schedule
Funnel calendar
Scheduled tours
Load one to prefill the prospect, time, email, and attached units.
Tour setup
Prospect details and the preferences that matter for matching.
ProspectContact and tour timing
PreferencesWhat should we prioritize?
Home type
Additional preferencesFloor, direction, and balcony size⌄
Preferred direction
Additional detailsQuick internal context for the tour⌄
Internal notesOptional · staff onlyAdd note ⌄
STEP 2 · CURRENT HOMES
AVAILABILITY
Homes that fit this tour
Floorplans stay collapsed for faster scanning. Unit numbers remain visible; open only the floorplan you want to review.
0 homes
Future considerations - WaitlistOptional · watch unavailable floorplans they would actually consider Optional
WAITLIST
Floorplans to keep watching Recommendations are suggestions only. Select the exact floorplans manually, then save the waitlist.
Choose at least one floorplan.
STEP 3 · PHYSICAL VACANCIES
VACANCIES
Vacant homes to show
Scan unit numbers, flags, and dates first. Open a floorplan or unit only when you need the extra detail.
0 homes
Tour route
Selected homes to show
Choose from the relevant vacancies above. Tour Lab orders selected homes from the highest floor down to reduce elevator backtracking.
REN talking pointsQuick reminders during a tourOpen
41st-floor rooftop360° skyline, Lake Union, mountain, Space Needle, and city views.
Outdoor terraceFire pits, BBQ grills, and comfortable outdoor seating.
Work + meeting spacesCoworking areas, private meeting rooms, focus spaces, and resident gathering areas.
Fitness + pets24/7 fitness center, pet spa, and 4th-floor dog park.
Smart homeStratis controls for lighting and HVAC, ButterflyMX access, and Luxer One package management.
Apartment finishesQuartz countertops, natural stone tile, premium appliances, A/C, expansive windows, and balconies in many homes.
Live tour workspace
Your tour
Keep this page open while you walk the selected homes.
Current stop
Choose a home
Tour route
Selected vacant homes
Tap a home to make it the current stop. Notes stay internal and save automatically.
Available homes
Availability
Compare floorplans and pricing, then add tourable homes to your route.
Jump by home type
Available homes
Go straight to Studio, 1BR, 2BR, 3BR, or Penthouse without scrolling through the whole list.
Best for this tour
Relevant available homes
Based on your current tour preferences. All homes are listed below.
Current vacancies
Vacancies
Current physical vacancies, readiness, and entry restrictions from your reports.
0current vacancies
0weekly checks due
Jump by home type
Vacant homes
Skip directly to the bedroom type you need. Counts follow the current All vacants / Tourable only view.
Best for this tour
Relevant vacant homes
Based on your current tour preferences. All vacancies are listed below.
Vacancy focusAll physical vacancies are shown by default, including preleased and off-market homes.
—oldest vacancy
Potential openings
Potential openings
Potential openings are a staff planning view of floorplans that may become available later. Unit numbers stay internal here and do not automatically change the prospect follow-up.
0possible homes
Jump by home type
Possible openings
Jump straight to the bedroom type you want to review in the current look-ahead window.
Future floorplan view · staff unit detailTour Lab groups later lease-end timing by floorplan for planning. Add any floorplan you want to send from Follow-up Email → Additional floorplans.
—next possible timing
Follow-up email
Review and send
Choose exactly what the prospect should receive, make any final edits directly in the preview, then send through the REN Seattle mailbox.
REN mailbox · Power Automate
Checking sending connection…
Ready for reviewChoose the homes, check the preview, then send from the REN mailbox.
Send setup
Prospect + sender
Outgoing mailboxREN Seattle
Renseattle@greystar.com
Renseattle@greystar.com
INTERNAL ONLYTour notes
For staff reference only. General and per-home tour notes are excluded from the email preview, copied email, and Power Automate send.
SENT TO PROSPECTFollow-up note
This text is included in the email preview and will be sent to the prospect.
Already selected
Homes in this email
These came directly from the Email options step. Go back there if you want to add or remove a current home.
Potential floorplans
Add layouts to explore, even if they aren’t available now.
Live review
Email preview
Edit directly below. Your final edited version is sent exactly as shown.
Before sending, the email address and saved phone number are checked against Resident Birthdays. Either match blocks prospect outreach.
Live preview
No email ready yet.Select at least one home or an Additional floorplan. The preview will build automatically.
Email actions
Prospect workspace
Prospects
See who needs attention, who matches current availability, and what to send next without digging through a long CRM list.
Home type matches
Browse by home type
See the saved audience for each home type alongside current availability. Clicking a card filters the prospect list to that home type.
Outreach templates
Choose the follow-up style
Your template stays selected while you choose the people to contact. Every email is still personalized to that prospect and current inventory.
More filtersBudget, tour timing, and recent-email protection⌄
Browse prospects by home type
Outreach templates
0 selectedEach person receives an individualized availability email.
Email preview
Availability follow-up
Each prospect gets their own email with the homes that fit their saved preferences.
Each message uses that prospect’s saved preferences. Resident email or phone matches are blocked; the current-resident report must be complete and from the last 7 days.
Admin · Floorplan links
Add or change video-tour and floorplan links for any unit type. A staff PIN is required to save.
Utility · System health
Data sources
Tour Lab listens to the same REN Tools data hub. New report arrivals rebuild the property view automatically.
No normal “publish” stepTour Lab opens the last successfully compiled property state immediately. A background job checks the shared report hub every minute and rebuilds only when a source file actually changes. Manual refresh is only for troubleshooting.
Open report hub
Guardrails
What Tour Lab will not do
It will not silently invent a vacancy list when a source fails. Unsupported PDF arrivals stay available in the central report hub and are flagged here; spreadsheet feeds are used for the live property model.
Leasing command center
Today at REN
Current availability, vacancy operations, and upcoming exposure in one clean view.
PROPERTY DATA
Loading…
Checking report feeds
Upcoming exposure
Potential vacancies
Operations